By: Kimberly Rock-Shelton, Case Manager
Any of us who have a functioning computer and telephone owe it to Howard Miles. Howard has one of those jobs that none of us really think about unless or until something doesn’t function as it should. As Information Technology Manager, Howard’s cheerful face and demeanor appears when we may be at our frustrated worst due to our failed attempts at positive interaction with technology.
When the new administrative building opened in February, Howard oversaw transferring the IT Bat Cave from the basement of Medical Village Drive to Veterans Memorial Drive. The main servers that control the network for all NKIDHD computers and the telephone system were part of the move. Howard put in many hours to make the transition as painless as possible.
In recognition of his hard work to maintain functionality of the network and telephone system, Howard was awarded Employee of the Quarter for First Quarter of 2018.